Reports

In 2009 the Boston College Center for Corporate Citizenship worked with the Hay Group, one of the most respected firms in HR competency modeling, to develop a framework for helping companies understand and manage corporate citizenship as well as structure and staff this function with the talent needed to successfully support integration of corporate citizenship principles and policies across the business. This report looks at the role and responsibilities of those leading the corporate citizenship function and the competencies needed to succeed in this position. While created specifically for the senior leadership role, this competency model can also serve as a useful guide for development of corporate citizenship professionals at all levels as they work to improve performance and advance their careers.

In 2009 the Boston College Center for Corporate Citizenship worked with the Hay Group, one of the most respected firms in HR competency modeling, to launch an applied research initiative to help professionalize the corporate community involvement field with competency models for the leadership required to excel. Regardless of their title and degree of formal authority, community involvement professionals of all levels are required to be leaders. These community involvement leaders must have the competencies it takes to mobilize and engage a broad range of internal and external stakeholders to create innovative programs that leverage a business’ unique resources and capabilities to generate measurable value for both society and the company. This report looks at the role, responsibilities and leadership competencies required for developing, driving and implementing a 21st century corporate community involvement strategy.

Whatever name they go by, corporate social responsibility reports seek to serve one essential purpose: they portray the relationship between a corporation and society. They seek to improve communications between the corporate world and the broader society within which companies report. This guide is intended to help those approaching CSR reporting for the first time, as well as those looking to deepen their understanding of what makes for a thorough CSR report. It will help readers, whatever their interests or experience, to identify quickly and easily the most valuable parts of these reports. Its focus is on CSR reporting as practiced by North American companies, but it is applicable to CSR reporting more generally as well. While this publication is a great resource on how to read a CSR report, it may be just as valuable for those looking for advice on how to write a CSR report.

This report provides a snapshot of this profession, the role and responsibilities, of those within it. In addition to facts and figures on their backgrounds, positions and duties, this report explores what motivates today’s corporate citizenship professionals, what are the critical challenges they face and what it takes for them to succeed. This report also gives you a glimpse of the individuals behind the numbers, providing examples of a day in the life of a corporate citizenship professional and a portrait of the “typical” corporate citizenship professional.

Key findings from the Boston College Center's biennial survey regarding the structure and strategy of corporate citizenship.

The 2013 Profile of the Practice is a signature research project of the Center for Corporate Citizenship that explores how the environmental, social, and governance (ESG) dimensions of business—corporate citizenship—are managed today, and how these practices have evolved since the last report in 2010.

findings from the Boston College Center's biennial survey regarding the structure and strategy of corporate citizenship.

In our super-connected era of transparency and increased scrutiny of business, community involvement is more than a nice thing to do. It’s an important part of doing business, as demonstrated by the increasing support it enjoys from top leadership. This is reflected in the findings of the Community Involvement Index survey, which show that most companies are working to increase the focus and impact of community involvement and to integrate the function more thoroughly with business strategy. This report provides information on how companies approach community involvement, how the function is organized and what strategies are employed to deliver social and business value.

An overview of 13 vendors who provide technology options to support community involvement programs such as employee giving, volunteering, and grant making. This report is intended as a starting point for anyone selecting and managing technology solutions for these areas.

The 2012 State of Corporate Citizenship report is the Center's fifth biennial survey of the attitudes and commitments of business executives toward corporate citizenship. Executives surveyed issue a clear verdict — corporate citizenship delivers real business results. It doesn’t just make firms look good and employees feel good. It helps to achieve business goals such as increasing market share and managing risk.

Brief highlights from the 2012 State of Corporate Citizenship. This biennial survey of the attitudes and commitments of business executives toward corporate citizenship. Executives surveyed issue a clear verdict — corporate citizenship delivers real business results. It doesn’t just make firms look good and employees feel good. It helps to achieve business goals such as increasing market share and managing risk.

Executive Summary of the 2012 State of Corporate Citizenship. This biennial survey of the attitudes and commitments of business executives toward corporate citizenship. Executives surveyed issue a clear verdict — corporate citizenship delivers real business results. It doesn’t just make firms look good and employees feel good. It helps to achieve business goals such as increasing market share and managing risk.