Please be aware many BC online services will experience planned outages Saturday, July 17, 8 p.m. - Sunday, July 18, 7 a.m. These outages are part of the final phase of a major infrastructure project to replace the BC Data Center firewall.
Services Affected
- Agora Portal, Canvas, Eagle VPN, Zoom, Adobe Experience Manager, EagleApps, Library databases, and many additional services.
- Agora password transactions will be disabled throughout the planned outage window.
- Google Workspace is not affected by the planned outages, and Gmail, Drive, Docs, Meet, etc., will be available.
What to Expect Saturday Night
- Affected services will be unavailable or intermittent.
- Users on campus may experience disruptions in accessing the BC network.
- As of Sunday, July 18, 7 a.m., all services should work as expected.
- If you have any mapped drives/servers configured on your computer, you should restart before connecting on Sunday morning.
Need help?
Contact the BC Technology Help Center at 617-552-HELP (4357) or help@bc.edu.
We sincerely hope the timing of this outage (a Saturday night, mid-July) results in minimal disruption to the community. Thank you for your patience.